SCOPE OF THIS POLICY

This Privacy Policy applies solely to the information collected through our website sanford.in, including any mobile or desktop versions, and official digital channels (e.g., WhatsApp, email, or social media DMs). It does not apply to any third-party websites that may be linked to or from our platform. We encourage you to review the privacy policies of those third parties before interacting with them.

INFORMATION WE COLLECT

Personal Information

We collect identifiable data that you provide during account creation, checkout, or customer service interactions, including:

• Full Name, Email Address, Phone Number, Billing and Shipping Address, City, State, and ZIP Code, Any other voluntary data entered in forms

Usage Data

We automatically collect technical information related to your browsing activity, such as:

• Browser type and version, Pages visited and session duration, Device information and IP address, Diagnostic and crash logs and Referral URLs

Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience. These include:

• Session Cookies: Maintain login status and shopping cart functionality
• Preference Cookies: Remember your settings like language and region
• Security Cookies: Protect your data during checkout and login

You may manage or disable cookies through your browser settings, but this may affect some website features.

HOW WE USE YOUR INFORMATION

Your data enables us to deliver a smooth shopping experience. We use it to:

• Process transactions and ship orders
• Send order confirmations and delivery updates
• Respond to customer support inquiries
• Analyze website traffic and improve site performance
• Prevent fraudulent activity and enhance security
• Fulfill legal or regulatory obligations

These partners are bound by confidentiality agreements and only permitted to use your data to fulfill their respective services.

SHARING YOUR DATA

We may share limited data with trusted third-party service providers strictly for business operations, such as:

• Metro Cities: Razorpay, GoKwik
• Tier 2 & 3 Cities: Shiprocket, Delhivery
• Remote Areas: Google Analytics, Microsoft Clarity

These partners are bound by confidentiality agreements and only permitted to use your data to fulfill their respective services.

INTERNATIONAL DATA TRANSFER

Your data may be processed or stored in locations outside your country of residence. We ensure that any such cross-border transfers comply with relevant data protection laws and use legally approved safeguards.

DATA SECURITY

We employ advanced security technologies and industry best practices to protect your information. This includes:

• SSL encryption for secure data transmission
• Restricted access controls
• Regular security audits

However, no internet-based platform is entirely secure, and we cannot guarantee complete protection against unauthorized access.

CHILDREN PRIVACY

Our services are not designed for users under the age of 18. We do not knowingly collect personal information from minors. If you believe your child has submitted personal data, please contact us immediately at the details below, and we will take prompt action.

POLICY UPDATES

We may revise this policy from time to time to reflect changes in technology, legal requirements, or our practices. Any significant updates will be communicated via email or a notice on our website. Please check this page periodically for the most current version.

CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, feel free to reach out to us:

• Email:info@sanford.in
• Phone/WhatsApp: 1234567890
• Support Hours: Monday to Saturday, 10 AM – 7 PM